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The County of DuPage
Wheaton, Illinois

Press Release

Contact Information: (630) 407-6500 or (800) 942-9412

Tuesday, January 18, 2022

DuPage County Announces Low-Income Household Water Assistance Program

DuPage County Community Services is accepting applications for the Low-Income Household Water Assistance Program (LIHWAP) to assist income-eligible households with their water and wastewater fees.

Residents can call to set up an appointment beginning Jan. 24; the program will begin Feb. 1 and runs through Aug. 31, 2023, or until funds are depleted. Applications will be taken on a first-come, first-serve basis by appointment only. Income-eligible homeowners and renters may receive one-time assistance to help with water and wastewater bills, reconnection of water service, and water bill arrearages.

Households must have a past-due bill of at least $250 and be at or below 200 percent of the federal poverty level to receive a benefit from the LIHWAP program.

The 30-day income guidelines are based on federal poverty guidelines, which are: $2,147 for a single individual household, $2,903 for a household of two, $3,660 for three-member households, and $4,417 for a household of four. To find limits for households with five or more members, please visit

Applicants must provide the following required documentation to apply:

  • Proof of gross income from all household members for the prior 30 days from the date of application.
  • Proof of Social Security Number or Individual Taxpayer Identification Number (ITIN) for all household members (at least one household member must be a U.S. citizen).
  • Copy of a current water/wastewater (sewer) bill or proof that water and wastewater are included in the rent.
  • Proof that tenant is responsible for the water services.

Applications will be taken by appointment only at DuPage County Community Services, 421 N. County Farm Road, Wheaton. Appointments can be scheduled by calling Intake and Referral at (630) 407-6500 or toll-free at (800) 942-9412.