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The County of DuPage
Wheaton, Illinois

Senior Services Programs

Senior Services provides DuPage County residents, aged 60 and older, a number of programs and services that facilitate healthy aging. The Illinois Department on Aging and Northeastern Illinois Agency on Aging provide funding and have selected Senior Services as the Case Coordination Unit (CCU) for DuPage County. This Unit publishes Age Well DuPage, a senior resource directory,a Long Term Care Directory, and a Senior Housing Directory. All can be viewed online at Services are provided through the following programs:

  • Information and Assistance: Provides information to seniors, their families and other community agencies on how to access programs, services and benefits that are available to older individuals.

  • Comprehensive Care Coordination: Offers a thorough in-home assessment to identify risks to a senior's independence and provides care planning to help reduce any unmet needs.

  • Community Care Program (CCP): Provides homemaker and adult day services and Emergency Home Response Systems to Illinois residents who are at least 60 years of age and who meet eligibility guidelines. Services include help with basic household tasks and personal care, as well as on-going case management. The purpose of this state sponsored program is to help seniors maintain the maximum possible level of independence, and to prevent unnecessary nursing facility placement. The Community Aging Referral Program (CARP) allows individuals with higher assets to purchase these same services with a referral from Senior Services.

  • Case Management: Provides follow-up, monitoring and advocacy to ensure implemented plans of care continue to meet the needs and wishes of the older adult.

  • Home Delivered Meals: Arranges to have meals delivered to homebound seniors who are unable to shop, prepare meals, or attend a Community Dining Center. A care coordinator from Senior Services will complete a comprehensive assessment to determine eligibility and review other services or resources available.

  • Adult Protective Service: Responds to all reported cases of abuse, neglect and financial exploitation or self-neglect of individuals with disabilities age 18-59 and adults over age 60 in DuPage County. A trained caseworker investigates each report and works with the person to resolve the neglectful or abusive situation. People who report abuse or self-neglect are assured of confidentiality.

  • Residential Repair and Renovation: Provides limited funding for minor home modifications to frail older adults, to enhance their ability to function independently.

  • Money Management: A volunteer based program that assists seniors who may be having difficulty paying bills, balancing their checkbooks, negotiating with creditors, or making a budget. Community Care Program clients and vulnerable seniors who are victims of exploitation can receive free assistance from an insured volunteer. Income and asset guidelines apply.

  • Choices for Care: Provides a consultation to all nursing facility applicants to explore options for long term care which may include home and community-based services or other long term care solutions. A comprehensive assessment helps identify needs; reviews service options and cost, and assists in developing a plan of care. A prospective nursing facility applicant can then choose services that are appropriate and affordable.

  • Long Term Care Ombudsman Program: Ombudsmen have a twofold mission.  An Ombudsman represents and advocates for residents, age 60 and older, in long term care facilities, licensed assisted living and supportive living facilities.  They receive, investigate and attempt to resolve concerns and complaints regarding the care of residents as well as providing a regular presence in the licensed facilities.  Ombudsmen are also charged with advocating and investigating service complaints for adults age 60 and over and disabled adults age 19-59 who receive community services through one of the Illinois Medicaid waiver programs or who are Medicaid and Medicare beneficiaries and receive manager care services.

  • Outreach: Community visits to locate seniors who may be isolated due to transportation, housing, or language barriers. Efforts are made to educate and engage these individuals and their caregivers about resources and services they may need.

  • Caregiver Resource Center: A federally funded program that provides information and assistance, respite services, emergency support, and legal assistance to caregivers of older persons and grandparents raising grandchildren. Services may include respite in the form of home health care, adult day services, or nursing home placement on a short-term basis. Emergency gap-filling services are also available in the form of respite care, home modification, transportation, assistive devices, and financial assistance.

  • Senior Transportation: Provides limited funding for transportation to low income DuPage County seniors who are not eligible for other available transportation services. Priority is given for travel to medical appointments, nutrition sites, grocery shopping, and banking.

  • Other Resources

    • Illinois Department Of Aging serves and advocates for older Illinoisans and their caregivers by administering appropriate programs.
    • Age Guide connects older adults to advocacy and resources through their eight-county service area.
    • DuPage CRIS provides resource information available to DuPage County residents.