skip to main content
The County of DuPage
Wheaton, Illinois

Employment Opportunity: Information Technology

Title: I.T. Operations Specialist

Closing Date:

Department: Sheriff

Salary: $85,000 - $90,000

The DuPage County Sheriff's Office is seeking a full-time I.T. Operations Specialist. The functions of this position are complex and technical, requiring the exercise of judgment and initiative.  This position reports directly to the I.T. Manager.

Key responsibilities

  • Project and vendor management
  • Manage deployments for hardware and software
  • Manage the front-line support staff
  • Responsible to manage the overall IT infrastructure including Servers / Desktops/Laptops / Networks/ Security tools and required applications to run the day-to-day operations
  • Ensure the security of data, network access, and backup system
  • Responsible to ensure the compliance in terms of software licenses, security patch updates, end point and server protection tools
  • Comfortable working in a multitude of work environments. Ex. Within the correctional facility, within the Judicial Office Facility, outdoors working on IT equipment within squad cars and remote facilities
  • Build/improve business processes
  • Ability to work a flexible schedule including evenings, weekends, and/or on-call
  • Develop maintenance schedules for hardware and software updates/upgrades
  • Provide basic level support for end users when needed
  • Asset and inventory management
  • Assist with budget preparation
  • Design, develop, implement, and coordinate systems, policies, and products
  • Identify problem areas and implement the strategic solution in time
  • Ensure documentation and compliance as per audit requirements
  • Research and recommend the acquisition of network hardware and software
  • With the I.T. Manager, develop & execute disaster planning & maintain data backups

Requirements

Minimum Education

  • Degree in computer science, engineering, information science, information systems management, operations research, or technology management or degree that provided a minimum 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

Desired Minimum Certifications

  • Project Management Professional (PMP)
  • CompTIA A+
  • CompTIA (Project+)
  • Information Technology Infrastructure Library (ITIL)

Experience

  • Minimum 3-5 years of relevant working experience
  • Prior supervisory experience desired

Knowledge, Skills, and Abilities

  • Demonstrated ability to learn and adapt to changing technologies
  • Excellent problem-solving logical thinking skills to isolate and identify potential issues in a complex environment
  • Proven ability to deliver IT projects on time, within budget, and of excellent quality
  • Possesses relevant knowledge and experience in cloud technologies
  • Good project management skills
  • Excellent written and verbal communication skills

Salary

  • $85,000-$90,000 depending on experience and certifications, including Benefits

Additional Requirements

  • Able to pass a criminal background investigation

Send your application and resume to IT.Application@dupagesheriff.org

DuPage County is an Equal Opportunity Employer