Employment Opportunity: Information Technology

Title: I.T. Operations Specialist

Closing Date:

Department: Sheriff

Salary: $85,000 - $90,000

The DuPage County Sheriff's Office is seeking a full-time I.T. Operations Specialist. The functions of this position are complex and technical, requiring the exercise of judgment and initiative.  This position reports directly to the I.T. Manager.

Key responsibilities

• Project and vendor management
• Manage deployments for hardware and software
• Manage the front-line support staff
• Responsible to manage the overall IT infrastructure including Servers / Desktops/Laptops / Networks/ Security tools and required applications to run the day-to-day operations
• Ensure the security of data, network access, and backup system
• Responsible to ensure the compliance in terms of software licenses, security patch updates, end point and server protection tools
• Comfortable working in a multitude of work environments. Ex. Within the correctional facility, within the Judicial Office Facility, outdoors working on IT equipment within squad cars and remote facilities
• Build/improve business processes
• Ability to work a flexible schedule including evenings, weekends, and/or on-call
• Develop maintenance schedules for hardware and software updates/upgrades
• Provide basic level support for end users when needed
• Asset and inventory management
• Assist with budget preparation
• Design, develop, implement, and coordinate systems, policies, and products
• Identify problem areas and implement the strategic solution in time
• Ensure documentation and compliance as per audit requirements
• Research and recommend the acquisition of network hardware and software
• With the I.T. Manager, develop & execute disaster planning & maintain data backups

Requirements

Minimum Education

• Degree in computer science, engineering, information science, information systems management, operations research, or technology management or degree that provided a minimum 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

Desired Minimum Certifications

• Project Management Professional (PMP)
• CompTIA A+
• CompTIA (Project+)
• Information Technology Infrastructure Library (ITIL)

Experience

• Minimum 3-5 years of relevant working experience
• Prior supervisory experience desired

Knowledge, Skills, and Abilities

• Demonstrated ability to learn and adapt to changing technologies
• Excellent problem-solving logical thinking skills to isolate and identify potential issues in a complex environment
• Proven ability to deliver IT projects on time, within budget, and of excellent quality
• Possesses relevant knowledge and experience in cloud technologies
• Good project management skills
• Excellent written and verbal communication skills

Salary

• $85,000-$90,000 depending on experience and certifications, including Benefits

Additional Requirements

• Able to pass a criminal background investigation

Send your application and resume to IT.Application@dupagesheriff.org

DuPage County is an Equal Opportunity Employer