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Records Licensing Specialist

Title: Records Licensing Specialist

Closing Date: Until Filled

Department: County Clerk

Hours: Full-Time: Monday-Friday 8:00 a.m.-4:30 p.m.

Salary: $18.00 to $20.00 per hour

Applicants who are bilingual are encouraged to apply.

Responsibilities include:

  • Clear and concise communication by phone or in person to public inquiries and concerns related to Vital Records (Birth, Marriage, Death).
  • Processing of daily mail and counter customer requests for records. 
  • Providing daily service to customers in need of a Marriage License. 
  • Processing of Notary Certificates.
  • Accurate and efficient performance of clerical responsibilities such as, filing, copying, scanning, and data entry.
  • Answering of inquiries from the public, and directing them to the proper Governmental Office for answers.
  • Maintaining regular attendance and punctuality and adherence to work schedule. 

Knowledge of:

  • Business English, spelling and grammar, and basic math.
  • Current office practices, policies and procedures, and equipment.
  • Word processing and spreadsheet software, and e-mail.
  • Countywide policies and procedures.
  • Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes. 

Skill in: 

  • Providing accurate information to the public. 
  • Using computer hardware and software, including word processing, spreadsheets, e-mail, etc.
  • Applying an acquired knowledge of procedures, rules, regulations, and services applicable to the assigned office.

Ability to:

  • Manage projects and assigned tasks with accuracy and handle multiple priorities simultaneously.
  • Establish and maintain effective working relationships with department and division staff, other departments, and others, such as vendors, elected officials, etc. 
  • Communicate and use excellent interpersonal skills to interact and collaborate with co-workers, supervisors, the general public, etc., to sufficiently exchange or convey information and to receive work direction.
  • Ensure compliance with applicable federal, state, and local laws, rules, and regulations 
  • Convey excellent oral and written communication. 
  • Work effectively under stress.
  • Maintain confidentiality.

Physical requirements and work environment:

  • Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements include the following experience or equivalent combination of training and experience:

Completion of a High School Diploma, or G.E.D., and two years of experience in customer service, including a high volume of public contact; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Applicants should submit a cover letter, resume, and two (2) references to: ClerkJobs@dupagecounty.gov

Applications accepted until position is filled.
DuPage County is an Equal Opportunity Employer

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