Low Income Household Water Assistance Program (LIHWAP)
The LIHWAP benefit is a one-time water and wastewater payment assistance program to help households that are below 200% of the federal poverty level. Customers may apply one time for water and one time for wastewater for the life of the program, which is February 1, 2022 – August 31, 2023.
Household’s combined gross income for the 30 days prior to application (gross income for all household members, before taxes are deducted) is at or below 200% of the federal poverty level as shown in the chart below. Additional benefits may be available for those with:
- Imminent disconnection
- Past-due balances
|Number of Persons||Monthly Gross Income|
For each household member, please have the following documents ready to verify your eligibility:
- Proof of past 30-day gross income through paystub, check or copy of check showing fixed income amount (e.g. SSA, VA, DHS benefits), or other proof of documentation for any income source.
- Current water/wastewater bill
- Social Security Card or Individual Taxpayer Identification Number (ITIN). Residents without an ITIN or Social Security Number can still apply.
- Proof of DuPage County residency
- Photo ID
How to Apply
Applications are taken by appointment only. Appointments can be made by calling (630) 407-6500 or email CSprograms@dupageco.org.