Americans with Disabilities Act (ADA) - DuDOT

Signed into law July 26th, 1990, the Americans with Disabilities Act protects people with disabilities from discrimination.  Pursuant to that law, all public facilities at every administrative level are mandated to be physically accessible to people with mobility and sensory limitations.

Notice of Nondiscrimination

In accordance with Title II of the Americans with Disabilities Act of 1990 (ADA), the DuPage County Division of Transportation (DuDOT) will not discriminate against individuals with disabilities on the basis of disability in its services, activities, or facilities.  DuDOT will follow the most current applicable design standards when constructing improvements within the public right of way.

Americans with Disabilities Act - Forms and Procedures

By law, DuPage County DOT is subject to the requirements of the Americans with Disabilities Act (ADA).  Click the links below to download forms and instructions for reporting improvements to pedestrian facilities in the County's public right-of-way.

ADA Transition Plan

Please click the link below for a copy of DuDOT's ADA Transition Plan.  Upon request, staff may provide physical copies at the DuDOT administrative office.

About the Division of Transportation's ADA Transition Plan

The Americans with Disabilities Act (ADA) mandates that each public agency must develop a Transition Plan that ensures accessible facilities are provided in the public right of way. The DuPage County Division of Transportation’s transition plan focuses solely on DuDOT facility responsibilities. Those include all pedestrian facilities within the right of way of County roadways and the outdoor pedestrian facilities on the DuPage County Campus.

Transition Plan Purpose

The Plan serves as the Division of Transportation’s framework for implementing ADA-compliant pedestrian facilities.  Pursuant to the requirements of the ADA, units of government are required to develop a transition plan for public facilities.  As part of the transition planning process, a public agency is mandated to

  • Conduct a self-evaluation to identify physical obstacles that limit the access to its facilities by individuals with disabilities
  • Describe the methods to be used to make the facilities accessible
  • Provide an action plan for removing barriers to access
  • Identify the public officials responsible for implementation of the Transition Plan

To accomplish the above tasks, the ADA Transition Plan covers the following overarching topics:

  1. Public Participation and Engagement Process
  2. Transition Plan Self-Evaluation and Priority Areas
  3. Action Plan and Schedule to Remove Barriers to Accessibility
  4. How DuDOT will monitor the Action Plan
  5. Contact information for the ADA Coordinator and Implementing Official
  6. The DuDOT ADA Complaint Procedure

Division of Transportation ADA Coordinating Officials

The DuPage County Division of Transportation is committed to making its facilities accessible to all users.  The ADA coordinator is the primary point of contact for all inquiries regarding County-maintained roads, sidewalks, bridges, and intersections.

DuDOT coordinating officials are not responsible for indoor facilities or the fairgrounds on the DuPage County Campus site.

ADA Coordinator

The ADA coordinator coordinates with other Division of Transportation staff to comply with Title II of the Americans with Disabilities Act, and administers the Division's complaint procedure.  For accessibility concerns specific to the County Highway network (sidewalks, curb ramps, or pedestrian signals) please contact:

Sidney Kenyon
Senior Transportation Planner
DuPage County Division of Transportation
421 N County Farm Rd, Rm 2-300
Wheaton, IL 60187

For accessibility concerns not related to County Highways, please contact the appropriate County department:

ADA Implementing Official

The ADA Implementing Official is the staff member who is in charge of recommending Division of Transportation policy or budget actions necessary to implement provisions of the Transition Plan.  Contact information is below:

Christopher C. Snyder
Director of Transportation/County Engineer
DuPage County Division of Transportation
421 N County Farm Rd, Rm 2-300
Wheaton, IL 60187

ADA Complaint Procedure for the Division of Transportation

If users of DuPage County facilities and services believe that the Division of Transportation has not provided reasonable accommodations in the public right of way, they have the right to file a complaint.  The Division of Transportation has developed a complaint procedure for the purpose of the prompt and equitable resolution of citizens’ complaints, concerns, comments, and other grievances.

Complaint Form and Documentation

Can I file a complaint?

Under ADA, any person who believes that they have been excluded from participation in, denied the benefits of, or otherwise subjected to discrimination under any DuDOT service, program, activity, or facility may file a complaint. A complaint may also be filed by a representative on behalf of such a person.

How do I file a complaint?

A complainant may file his or her complaint by using the Americans with Disabilities Act Accessibility Complaint Form.  Official complaint forms may be submitted via postage or e-mail to the ADA Coordinator. A complaint form is included with each copy of the ADA Transition Plan, which can be obtained on this web page. Stand-alone complaint forms are available in web-based and printable formats on this web page, and are available in person at the Division of Transportation's administrative offices. The administrative offices are located at the ADA Coordinator's mailing address.

Complaint Processing

The DuPage County Division of Transportation will acknowledge complaints received.  If the complaint filed does not concern a County-owned facility, the complainant will be notified of the proper jurisdiction. Within 30 calendar days of receipt, the County will complete an investigation to determine the appropriate actions required to address a complaint. It is advisable that the complainant identify his/her preferred method of contact to the Division of Transportation.

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